Green Bay Water acknowledged on Thursday that a third-party software error may have exposed private information of customers.The issue came to light on Wednesday, when a viewer reached out to NBC 26 and shared a link to the city 's utility payment website. By typing in a last name, visitors could see the information of every customer with the same last name.NBC 26 contacted Green Bay Water, which quickly worked to resolve the issue. But officials say they do not know how long the unauthorized information was available.The water bill invoice, address and name of any customer within the Village was open and available. Officials said that credit card information could not be seen.Green Bay Water, which manages Ashwaubenon's utilities, confirmed this issue occurred in Green Bay, Wrightstown, Ashwaubenon and Bellevue.On Thursday afternoon, Green Bay Water posted a statement on its website saying, "As soon as we learned of the issue, we took the affected payment links offline, and the provider has corrected it."The utility said that the "bill-viewing page did not display credit card, bank account, or other payment information. Information visible on a utility bill includes the customer's name, service address, account number, and billing and water usage details.""We take the privacy of our customers' information seriously, and we apologize for this issue."The payment portal is controlled by a third-party company called InvoiceCloud. NBC26 has reached out to InvoiceCloud but did not hear back at the time of publication.This is a developing story.Correction: Due to an editing error, an earlier version of this story incorrectly attributed some information to a statement by Green Bay Water. ...read more read less