May 17, 2026
This Mental Health Awareness Month, Connecticut has something most states don’t: proof that its mental health parity law has teeth. The state’s Insurance Department released its 2026 NQTL Annual Report and found that all five major health insurers operating in Connecticut — Aetna, Anthem, Cigna, ConnectiCare, and UnitedHealthcare — violated mental health parity law. All five were fined. That’s not a coincidence. That’s an industry systematically ignoring the law. Dr. Katherine Kennedy, a psychiatrist, speaks at a press conference with Comptroller Sean Scanlon, Attorney General William Tong, and legislators. Credit: Mental Health Connecticut Attorney General William Tong called it a sea change, saying that it confirms what advocates have known for years: insurers are dropping the ball on mental health coverage despite clear legal obligations. Governor Lamont, who signed the legislation that made this enforcement possible, was direct: the findings make clear there is more work to do, and the Insurance Department will hold carriers accountable through corrective action plans that deliver real, measurable improvements. The moment matters. But so does what comes next. A law on paper isn’t the same as access to care Parity is the opposite of disparity. Under federal and state law, health insurance must cover mental health and substance use care under the same standards it applies to physical health. Same access. Same reimbursement rates. Same network standards. No stricter prior authorization, no higher out-of-pocket costs just because the condition involves the mind rather than the body. The federal parity law has existed since 2008. Connecticut strengthened it significantly with bipartisan legislation last year, enacting one of the strongest state parity laws in the country. The new law required insurers to submit annual reports documenting exactly how they treat mental health care compared to physical health care. It gave regulators the authority to levy fines up to $625,000 per insurer per year. And it mandated a specific analysis of whether insurers are applying discriminatory standards to behavioral health. They were. What the insurers’ own data showed The violations in the annual report aren’t technical paperwork failures. They go to the core of why people struggle to find mental health care even when they have insurance. Insurers pay mental health and substance use providers far less than they pay medical providers for comparable work. The numbers come from the insurers’ own submissions. Anthem’s data shows masters-level behavioral health clinicians reimbursed at roughly 75 percent of Medicare rates. Medical and surgical physicians received 115 percent. That gap doesn’t happen by accident. It’s a business decision that makes behavioral health networks thinner and harder to access because providers simply can’t afford to participate. Cigna’s submission tells a similar story. Licensed clinical social workers reimbursed at 72 percent of Medicare. Orthopedic surgeons: 159 percent. When you pay mental health clinicians at half the rate of other specialists, you get smaller networks, longer waits, and more people paying out of pocket for care their insurance is supposed to cover. UnitedHealthcare acknowledged in its own filing that it doesn’t compare wait times or provider acceptance rates between mental health and medical providers for parity purposes. That’s the company saying, in writing, that it doesn’t examine the thing the law requires it to examine. Aetna submitted its certification with signature fields blank. These aren’t edge cases. This is what systematic non-compliance with state law looks like. Why this enforcement action is significant This is the first action under Connecticut’s new law, and it sends a message the industry hasn’t heard clearly before: the state is watching, it has the tools to catch violations, and it will act. Governor Lamont’s administration deserves real credit. Commissioner Hershman moved quickly after his confirmation to hold insurers accountable. Other states are watching Connecticut right now. Governor Lamont signs S.B. 10 into law, surrounded by advocates, Lieutenant Gov. Susan Bysiewicz, Attorney General William Tong, Comptroller Sean Scanlon, Insurance Commissioner Mais, and legislative leaders. Credit: Mental Health Connecticut But a fine without follow-through is just a cost of doing business. What has to come next are corrective action plans with real requirements: specific reimbursement rate changes, measurable network improvements, and meaningful consequences if targets aren’t met. The Insurance Department has the authority to demand exactly that. The question is whether the penalties are substantial enough to change the underlying math by making compliance cheaper than non-compliance. For large insurers, the current cost of running thin networks and reimbursing behavioral health providers below market rate is already baked into the business model. That model has to change. Fines are a beginning. Behavioral change is the goal. The larger picture One in five people lives with a mental health condition. That’s roughly the entire population of Stamford going to work, raising families, paying premiums, and expecting that their insurance will function the way it’s supposed to when they need it. For too long, it hasn’t. Not in Connecticut, not anywhere. Insurers have operated under the assumption that parity laws were aspirational, that enforcement was unlikely, and that the gap between what the law required and what they actually did would never close. Connecticut just closed some of that gap. The Insurance Department found the violations. The fines are real. The documentation, submitted by the insurers themselves, is on the record. As Governor Lamont put it, mental health and substance use disorders are a fundamental part of a person’s overall health and wellbeing. Connecticut’s commitment to strong parity laws reflects that. This enforcement action is the proof. Mental Health Awareness Month is when we remind people they’re not alone. This year, Connecticut gets to remind them of something else: that the system is starting to fight for them. The CT Parity Coalition, a group of more than 25 clinician and advocacy organizations, will keep pushing to make sure this enforcement leads to real changes in how insurers operate. — About the Connecticut Parity Coalition: The Connecticut Parity Coalition is a diverse coalition of mental health advocates, providers, patients, and families working to ensure that mental health and substance use disorder care receive the same insurance coverage as physical health care. The Coalition advocates for strong enforcement of state and federal parity laws to eliminate discriminatory insurance practices. Learn more at paritycoalition.org. ...read more read less
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