Mar 06, 2026
We asked readers what they think would be an effective way to address violent crime on the CTA. Here's what you told us, lightly edited for clarity:"The Purple Line should run express 24/7. Trains should run more frequently. At transfer points, sync train arrivals so riders don't have long waits on platforms. The length of non-rush-hour trains should be shortened, with the exception of major events like baseball games, demonstrations and mega concerts."— Cynthia Kirk"In addition to eliminating homeless hangouts at ends of train lines, and offering unhoused and addicted people connections to services, I'd like to see trained civilian 'CTA ambassadors' riding trains and buses, offering friendly guidance to other passengers and, in cases of danger, [being] empowered to call police who could meet the train or bus at the very next stop."— Bonni McKeown"[In the] short term, CTA and [the Chicago Police Department] can install patrol officers. They do not have to stay in one station, but can be assigned to every other train and ride with the passengers. Long term, which I think CTA is already implementing, is to improve the quality of service, which will allow more people to use the system."— Frank Ko "Two uniformed police officers on every train, at least on the lines with high crime rates. I don’t care what agency they represent, but they need to have actual arrest powers and serve as a visible deterrent to crime. Stop running the Red and Blue Lines 24 hours a day. Both lines should shut down for at least two hours overnight when every train can be cleared and cleaned."— Tommy Hoyt"[Improve] the chatbot on the CTA's website that allows you to report issues [so that it] actually resulted in immediate action. If I'm witnessing something that seems like it might escalate to violence, I should be able to ... know that as soon as I hit 'submit' on my report, within one to two stops, there will be law enforcement ... coming onto the train car to de-escalate the situation."— Joe Karamanski ...read more read less
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