'Do the math': Verizon's $20 outage credit ignites fierce customer debate - Peer2Peer

Washington Times Acc

'Do the math': Verizon's $20 outage credit ignites fierce customer debate

Jan 16, 2026

Instead of settling the controversy, the $20 credit Verizon issued following a nationwide outage ignited a heated online debate. The argument was over a deceptively simple question: What is a day without cell service actually worth?

https://www.washingtontimes.com/news/2026/jan/16/verizons-20-outage-credit-ignites-fierce-customer-debate/

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