The Maryland Public Service Commission (PSC) — in charge of regulating the states’ utility companies — called BGE to testify Wednesday on its long customer service wait times and suggested the utility may have a deeper problem on its hands. BGE’s customer service call wait time in re cent weeks has averaged over 50 minutes, while billing question wait times are averaging over 100 minutes. The PSC has received 657 complaints against BGE from July 1 through Nov. 16, about a fourth of which were related to issues getting ahold of the utility. Read more at WYPR. ...read more read less